Return Policy
Last Updated: 21 October 2026
At AsuLuxe Beauty & Product, we want you to have a satisfactory shopping experience. If you experience an issue with your order, please contact us so we can help you understand the available options.
1. Return Window and Eligibility
Customers may request a return within [7 days or your chosen return period] from the date of delivery, subject to the applicable return conditions and consumer protection laws.
To be eligible for a return, products should generally be unused, unopened, and in their original packaging, with all included items intact.
For hygiene and safety reasons, opened or used beauty and personal care products may not be eligible for a change-of-mind return, where permitted by law.
If you receive a damaged, defective, faulty, or incorrect product, please contact us as soon as possible. Such cases will be reviewed in accordance with applicable law and our customer support procedures.
Nothing in this policy limits any mandatory consumer rights.
2. How to Request a Return
To request a return, please contact us using the details below:
Email: Mohdshakibsikar@gmail.com
Phone: +91 7220808222
Alternate Phone: +91 9887706210
Please provide the following information:
Your order number
The reason for the return
A description of the issue
Clear photographs of the product and packaging, if the item is damaged or incorrect
Our team will review your request and share the next steps, including return instructions where applicable.
Return Address:
AsuLuxe Beauty & Product
Word No. 64, Bhairupura, Kacha Rasta, Near Fatehpur Road, Sikar, Rajasthan – 332001, India
Please contact us before sending a product back so we can guide you through the return process.
3. Return Shipping Costs
For change-of-mind returns, the customer is responsible for return shipping costs unless otherwise stated by us or required by applicable law.
If you receive a damaged, defective, faulty, or incorrect product, please contact our customer support team. We will explain the applicable return shipping arrangements in accordance with our policy and applicable law.
Please do not send products to an unconfirmed return address.
4. Refunds
Approved returns will be processed in accordance with our Refund Policy and applicable consumer protection laws.
Refund eligibility, processing timelines, and the method of refund will depend on the circumstances of the order and the applicable policy.
For more information, please refer to our Refund Policy.
5. Contact Us
If you have questions about returns or need assistance with an order, please contact us:
AsuLuxe Beauty & Product
Email: Mohdshakibsikar@gmail.com
Phone: +91 7220808222 / +91 9887706210
Address: Word No. 64, Bhairupura, Kacha Rasta, Near Fatehpur Road, Sikar, Rajasthan – 332001, India
We appreciate your trust in AsuLuxe Beauty & Product and will do our best to assist you.